This is what we owe you, and what we ask.

The agreement you are making

By opening erealtor.in, browsing a listing, sending an enquiry, messaging us, or using any service we provide through this platform, you agree to these Terms of Use and to our Privacy Policy. Together they form a binding agreement between you and REEOP TECH PRIVATE LIMITED, the company that operates eRealtor.

If any part of this page does not suit you, the correct response is to stop using the platform — or to write to us and say why. We have changed our documents on the strength of a good objection before.

What we are — and what we are not

eRealtor is a real estate platform. We photograph properties professionally, build virtual tours of them, check what the seller has given us, present the result honestly, and connect the people on either side of a transaction. We also provide market information and AI-assisted tools.

We are not a party to your transaction. We do not own the properties we present, we do not hold your money, and we do not sign your sale deed. Unless we have separately agreed in writing to act as your agent for a specific mandate, we are not the agent of either side, and no page on this website creates that relationship.

Who may use the platform

You must be at least 18 years old and legally able to enter into a contract under Indian law. If you use eRealtor on behalf of a company, trust, family or another person, you confirm you are authorised to bind them, and these terms apply to them as much as to you.

If you are using the platform from outside India, you are responsible for whether your own country’s law permits it. Nothing here is an offer made in a jurisdiction where such an offer would be unlawful.

How you may use it

Look at everything. Search, compare, walk through virtual tours, read our documents, ask Aria as many questions as you like, and send us as many enquiries as you genuinely intend to follow up.

You may share a listing link with anyone, and print or save a page for your own use in evaluating a property. What you may not do is on the next clause.

What you may not do

You agree not to:

• Submit false, misleading or fraudulent property information, or list a property you have no right to sell.
• Use the platform to harass, threaten or abuse any person, including our team and our sellers.
• Attempt to gain unauthorised access to any part of the platform, its servers, or another user’s data.
• Scrape, harvest, copy or republish our photographs, virtual tours, descriptions, listings or code — in whole or in part — without our written permission.
• Use our content to train, fine-tune or ground any machine-learning model without our written permission.
• Run bots, crawlers or automated tools against the platform, except for the ordinary indexing done by public search engines.
• Take a seller’s or buyer’s contact details from our platform and use them for marketing unrelated to the property they were shared for.
• Impersonate eRealtor, our team, or any other person or entity, or suggest an association with us that does not exist.

We may suspend or end access for anyone who breaks this clause, without notice, and we will report to the authorities anything that warrants it.

Listings, and what checking means

Properties we shoot and publish are checked against the documents and information the seller provides, and we present what we find. Photographs and virtual tours are of the actual property, taken by our team.

A check is not a guarantee, and it is not a title opinion. Documents can be forged, circumstances change after we look, and a seller can tell us something untrue. We do not warrant the accuracy, completeness or currency of information supplied by a seller, and we are not responsible for what changes after the day we checked it.

Before you commit money to any property, conduct your own due diligence and have a qualified advocate examine the title, encumbrances, approvals and permissions. We will help you get there. We will not do it in your place.

Ask us anything. Then verify it anyway.

If you list a property with us

When you engage eRealtor to list a property, you confirm that you own it or are authorised to sell or let it, and that everything you tell us about it is accurate and complete. You agree to tell us promptly when something changes — a price, an approval, a sale.

You grant us a non-exclusive licence to photograph, film, scan, describe, publish and promote the property on this platform and on our marketing channels for the term of the listing, and to keep an archival record of that work afterwards. The property remains entirely yours; the photographs, tours and written work we produce remain ours.

• Cancellations must reach us at least 24 hours before a scheduled shoot.
• Fees are non-refundable once the shoot has been carried out, because the work is then done.
• Removal: you may ask us to take a listing down at any time and we will, though produced material may remain in our archive and in third-party caches for a period beyond our control.

If a listing turns out to be false or fraudulent, we will remove it, keep the fee, and where the law requires it, report the matter.

Figures, availability and change

Prices, dimensions, areas, charges, rates and timelines shown on the platform are indicative and are given for guidance. They come from sellers, public records and third-party sources, and they change. Nothing displayed is an offer capable of acceptance, and no property is guaranteed to be available.

A figure becomes binding only when it appears in a written agreement signed by the parties to the transaction — never because it appeared on a listing page.

Auctions, and property beyond India

Bank auctions. Where we present an auction opportunity, the auction is conducted by the bank or authority holding the property, entirely under its own terms, notices and timelines. We are not the auctioneer, we do not control the process, and reserve prices, deposit requirements and dates are theirs to set and to change. The bank’s published notice governs; our page is an aid to finding it.

Property outside India. Where we present a property in another country, local law, taxes, ownership restrictions and financing rules apply, and currency figures are indicative conversions only. Any transaction of that kind is also subject to Indian foreign exchange law, including the Foreign Exchange Management Act and the rules made under it. Take professional advice in both jurisdictions before you commit.

Aria and our AI tools

Aria is our AI property assistant, and other AI-assisted tools appear across the platform. Everything they produce is general guidance only and must not be treated as legal, financial, tax or investment advice.

AI answers can be incomplete, out of date, or simply wrong. Verify anything that matters with a qualified professional, and with us. eRealtor is not liable for a decision taken on the strength of an AI-generated answer, and using these tools does not create any advisory relationship between us.

Please do not enter credentials, identity numbers or financial details into a chat. How conversations are handled is set out in our Privacy Policy.

What you send us

When you send us photographs, documents, floor plans, descriptions, reviews or any other material, you keep ownership of it. You give us permission to use it for the purpose you sent it for — presenting your property, answering your enquiry, resolving your matter.

You confirm that you have the right to send it and that doing so infringes nobody else’s copyright, privacy or confidence. If material you send turns out to be someone else’s, you are responsible for that, and we will take it down on notice.

What is ours

The eRealtor name and logo, the design of this platform, our photography, virtual tours, films, written descriptions, documents, data compilations and software are the property of REEOP TECH PRIVATE LIMITED or of the people who licence them to us. They are protected by Indian copyright and trade mark law.

You may not reproduce, distribute, adapt, publicly display or create derivative works from any of it without our written permission, and you may not use our name or marks in a way that suggests we endorse you.

People we introduce you to

We may introduce you to home-loan providers, advocates, valuers, renovation teams and other professionals, or link to their websites. We make introductions because we think they are competent, not because we control them.

Their work, their fees and their terms are between you and them. We do not guarantee their services and we are not responsible for their acts or omissions. Judge them as you would judge anyone you were about to pay.

Suspension, and ending access

We may suspend, restrict or end anyone’s access to the platform where these terms have been broken, where the law requires it, or where continuing would put other users at risk. Where circumstances allow, we will say why.

You may stop using eRealtor at any time. Clauses that by their nature should survive — ownership, limits of responsibility, governing law — continue to apply after access ends.

Governing law and jurisdiction

These Terms of Use, and any dispute or claim arising out of or in connection with them or with your use of the platform, are governed by the laws of India.

The courts at Ludhiana, Punjab, India shall have exclusive jurisdiction, and both sides submit to it.

Before that, though: write to us. Almost everything that reaches a court could have been settled by a conversation held earlier, and we would rather have the conversation.

Changes to these terms

We may amend these terms as the platform develops or as the law requires. The revised terms are posted on this page with a new date at the top, and continuing to use eRealtor after that means they apply to you.

Where a change materially affects your rights, we will say so on the website rather than let it pass quietly. Superseded versions are kept on our records; ask, and we will tell you what a previous version said.